Certainly, here is the content for your Shipping and Delivery Policy in plain text format, focusing on nationwide delivery based on zone and weight:


 

Shipping and Delivery Policy

 

We are committed to delivering our quality, Pakistan-made physiotherapy and healthcare products to you efficiently and reliably, nationwide.

 

Overview of Our Delivery Service

 

We proudly offer shipping and delivery services to all accessible zones across Pakistan. To ensure fair and accurate pricing, our shipping charges are calculated at checkout based on two key factors:

  • Delivery Zone: Charges vary based on the distance and accessibility of your location (e.g., Major Metros, Regional Hubs, Remote Areas).
  • Package Weight: Given the size and varying weight of our physiotherapy and healthcare equipment, shipping costs are accurately scaled to the total weight of your order.

The final, calculated shipping fee will be displayed clearly before you finalize your payment.

 

Delivery Timeframes

 

Delivery times are calculated from the moment your order is confirmed and processed. We strive to fulfill orders as quickly as possible:

  • Processing Time: All orders require 1-2 business days for processing and quality inspection before dispatch.
  • Metro Cities (e.g., Lahore, Karachi, Islamabad): Typically delivered within 3-5 business days after dispatch.
  • Other Cities & Regional Hubs: Typically delivered within 5-7 business days after dispatch.
  • Remote/Less Accessible Areas: May take 7-10 business days after dispatch.

Note: Delivery times are estimates and may be subject to minor delays during peak sale seasons, public holidays, or unforeseen logistical challenges.

 

Order Tracking

 

Once your order is dispatched, you will receive a confirmation email containing a unique tracking number and a link to our courier partner’s website. This allows you to monitor the status and location of your package until it reaches your doorstep.

 

Shipping Partners

 

We partner with reliable and reputable national courier services to ensure your valuable healthcare products are handled with care and delivered securely.

 

Delivery Details and Precautions

 

  • Accurate Information: Please ensure your shipping address, contact number, and nearest landmark are accurate and complete to avoid delivery delays.
  • Order Receipt: Upon delivery, please check the package for any signs of tampering or damage before signing the delivery receipt.
  • Unattended Delivery: We are not responsible for packages that go missing after delivery has been confirmed by the courier at the address provided.

 

Need Help?

 

For any questions regarding your order status or shipping details, please contact our customer support team at drmohammadshaharyar@gmail.com or call us at 03124077689.